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What is INSPIRE?
INSPIRE is Indiana's Virtual Library. INSPIRE is a collection of academic databases and other information resources that can be accessed by Indiana residents using any computer equipped with an Internet Protocol (IP) address located in Indiana and a Web browser such as Firefox or Internet Explorer.
INSPIRE began in January 1998 as a partnership between the Indiana State Library and the Indiana Cooperative Library Services Authority (INCOLSA), along with a one-time grant from the Lilly Endowment Inc. which funded the SiteSearch software and its subsequent development. Additionally, LSTA (Library Services and Technology Act) funding is used for administration costs.
What kind of information is available on INSPIRE?
INSPIRE includes following content: magazine and journal articles, websites, pamphlets, images, almanacs, library catalogs, and more.
Who can access INSPIRE?
INSPIRE is accessible for Indiana residents who have Internet access at school, home, in their library or at their place of business. Other states may offer similar services to their own residents.
How much does INSPIRE cost to use?
INSPIRE is provided at no cost to all residents of Indiana.
Who is paying for INSPIRE?
INSPIRE is a service of the Indiana State Library. INSPIRE is supported by the Indiana General Assembly through Build Indiana Funds, the Institute of Museums and Library Services under the provisions of the Library Services and Technology Act and in partnership with Academic Libraries of Indiana.
How do you know if an INSPIRE user is in Indiana?
Computers connected to the Internet can be identified by their unique Internet Protocol (IP) address. (The IP address is allocated by the server through which you connect to the Internet.) The IP address is used to authenticate that the users who connect to INSPIRE are within the State of Indiana.
I use America Online and I cannot access the INSPIRE site from my home computer. Why not?
If you use any Internet Service Provider (ISP) that serves areas outside Indiana (such as AOL, CompuServe and Prodigy), you will need to apply for an INSPIRE Password.
My local ISP is in Indiana and I still cannot get access to INSPIRE from home. Why not?
We may need to update our authorization files with details of your ISP. Please email the name, address and telephone number of your ISP to email@example.com or apply for an INSPIRE Password.
How do I get support if I have a problem?
You can contact INSPIRE support staff in the following ways:
- By Telephone at (317) 232-3720
Telephone support is available Monday through Friday (except state holidays) from 8:00 a.m. to 4:30 p.m. (Eastern Time).
- By Email at firstname.lastname@example.org
Please include a detailed description of the problem and the exact wording of any error message you may have seen. Emails will be answered within one (1) business day of receipt.
- By Fax at (317) 232-0002
Please place the words INSPIRE SUPPORT clearly at the top of your fax. You should include a detailed description of the problem, the exact wording of any error message you may have seen, and a daytime telephone number at which you can be reached. Your enquiry will be answered within one (1) business day of receipt.